Shipping info, LAG Policy & Returns
SHIPPING -
We currently ship orders Monday through Wednesday. Any orders placed after Wednesday will be shipped the following Monday.
If you need your order shipped on a specific date, feel free to contact us for support or leave a note within your order. Thank you!
L.A.G. -
Live Arrival Gurantee is provided on all 1-day priority express shipments.
In case of dead on arrival : Pictures and a video of the dead specimen will be needed within 3 hours of receiving your package. **DEAD SPECIMEN MUST BE CUT IN HALF** OTHERWISE NO REPLACEMENTS OR REFUNDS will be given UNTIL provided evidence of dead specimen.
RETURNS -
We do not accept returns so please order with caution and always do research on what you’re purchasing. Thank you!